The train station offers locals and guests the opportunity to travel by bus and train. This is where the Südthüringenbahn line to the district town of Sonneberg begins, allowing you to change to long-distance trains. There is also a bus station right next to the station, from where other towns and municipalities in the surrounding area can be reached via various bus routes.

The station has a public toilet. The town center of Neuhaus am Rennweg and the tourist information office are just a few steps away on foot.